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Why does my name appear in the email to the document recipient (signer) and how can I change the ‘From’ name on the email received for esignature?

Account name during the trial signup populates the Account/Organization name and displays on the email. This name can be changed anytime.

In your account settings (Settings> Account Settings), please update the Account/Organization name from ‘Your Name’ to company name e.g. ‘ABC Company’.

Signer will see Account/Organization Name in the email and the actual email of the sender in ‘From’ within the body of the email as per screenshot.

accountfaqs.txt · Last modified: 2017/06/23 11:14 (external edit)