Want to retain new customers? A robust onboarding process plays a vital role in an organization. From start to finish, it gives the business a chance to let customers have confidence in their ability to help them achieve their goals. This potentially boosts productivity and helps to gain loyalty and word of mouth encouragement from customers.
And use advanced technology – Digital signature software, which is the future. It will help you improve document management, onboard new customers, simplify workflows, and save time and money.
What is Client onboarding?
COB refers to the activities carried out when acquiring new customers and plays a critical role in succeeding communications throughout the entire client lifecycle – ranging from all mandatory assessments of AML, KYC, danger outline, etc. It also covers the process of regular client feedback and the expansion of existing relationships with new investment products or services. Thus, the onboarding process focuses on the entire customer lifecycle.
The COB process with electronic signature technology can say the superiority of the client’s first experience with their new monetary organization and lays the base for a flourishing bond.
However, here are some of the benefits of using digital signatures:
Ease of Communication
With e-sign documents, communication with clients becomes easy and fast. You can upload documents/forms to request comments, collect information, and centralize everything in a robust database. There are many possible uses:
- Consent forms can be sent electronically to clients and securely signed online.
- Streamlined, automated document tracking and notifications mean there’s no more waiting or tracking.
- Send a package of documents to a group of people, sit back and watch the documents get electronically signed and returned to you.
- Help to improve potency and save time on slow procedures.
- It guarantees the security of the documents & information.
However, even if you have an extraordinary onboarding process, that doesn’t mean you can stop getting your abilities better. Eventually, someone will have a better one.
So, it’s best to ask your customers for feedback on their experience via digital signing, which will improve the customer experience and help you increase your retention rate and attract additional customers through referrals.
Save Time and Resources
Today, every business is looking to change more rapidly. Free Digital Signature Software allows commercial places to keep all the data on secure computer drives or cloud-based, reducing the space used to store papers, many of which are rarely used.
Besides, it keeps your data organized in a simple dashboard, making it easy and convenient for you. Signing and executing documents is much faster as documents are sent digitally, saving shipping and processing time.
Some prefer to give clients regular updates via email or SMS throughout the project or service. But with advanced technology, they can save a lot of time for clients and organizations as they can share documents easily. Besides, with e-signature software, you can know “who are your customers?” and “what they expect” before adapting an integration program to their needs and expectations.
However, digital signature software is a flexible way for businesses to get their services in hard-to-reach locations and remote communities.
Every signature made with a digital signature software tamper-proof seal, making it authentic and verifiable. It also means that if a document is changed after signing, you are instantly prepared to the change. You can effortlessly track each activity log and timestamp of a document with the software. To verify the identity and signature, each signatory can have a PIN code, code, or password.
Protected electronic signature software encrypts every signature and paper with high cybersecurity actions. It is difficult for hackers and fraudsters to make changes or steal information without your knowledge.
However, providing a positive onboarding experience for your customers is essential for retaining customers and building long-term relationships with them. It is also essential for the success of your business.
How do electronic signatures work?
Signing documents online can be relatively easy, convenient, and hassle-free if you go with the right electronic signature solution. Here is a step by step guide:
- Sign up for a free trial at eSign Genie and log in.
- Open your document in eSign Genie (uploading a file from a cloud storage app or computer).
- Drag and drop the required and Signature fields in your uploaded document.
- Select the Person Authorized to sign the word document.
- Sign and/or get others to sign the Document file online.
- Download digitally signed PDF file.
Choose the Right Digital Signature Software.
Digital Signature is the most comfortable and most comprehensive way to add eSignature in every type of business using eSign Genie. the average user may not be able to make it work without real software that helps you apply it to real-world scenarios. It’s the safest way to execute a contract digitally and has opened up a wide range of opportunities and process improvements for global businesses.
You can also search on the internet for product options and choose from them based on your use case, budget, and signing needs.
With more and more businesses adopting advanced technology, let’s look forward to a future that can save the environment, time, and cash.
With a quickly transforming customer requirements and a troublesome digital economy, fiduciaries can no longer afford, factually and symbolically, to rely on sluggish and costly workflows that irritate customers. Efficiency and smooth experience are essential in all monetary services operations.
However, when a client has agreed to enter into a relationship with an advisor, a business should act quickly and use best practices to secure and economically protected formal agreements. Plus, start offering the facility and worth that will generate strong and shared relationships achievement for generations.