Encryption and Firewalls

eSign Genie uses the highest level of 256-bit SSL Encryption technology so that your data is transmitted securely. eSign Genie also uses firewalls to protect its servers which only allows the necessary traffic to do its system operations. A firewall controls access to the resources of a network through a positive control model. This means that only traffic that is defined in the firewall policy is allowed and that the rest is denied. Also, no staff has access to your information so your information remains private and secure.

Data Backup

eSign Genie has real time data backups between its servers. Therefore, there isn’t any lag time between the back up creation which means seamless operation in case of any server going down for maintenance.

Physical Security

eSign Genie’s servers are hosted in a secure SSAE 16 facility that is SOC 2, SOC 3  and HIPAA compliant with 24/7 security management. Security measures include:

• Biometric readers
• Infrared detectors
• Remote camera monitoring backed by digital recordings
• Constantly locked cabinets and cages
• Full perimeter fencing
• Direct connection to emergency law enforcement in case of emergency

Audit Trail

eSign Genie understands that sometimes a situation may arise in which the parties of a contract may be in disagreement with each other regarding the terms and conditions in that contract and may have to present evidence in court in case of any litigation. eSign Genie generates an audit trail that tracks each document by IP address and time stamp which can be submitted in court.

Certificate of Completion

All the users, timings and IP addresses are captured right from the time of document creation to sending to viewing by different parties to esigning. This Certificate can be downloaded and then presented as proof of the signing of the document.

PDF Tamper Proof Technology

eSign Genie also uses DigiCert pdf tamper proof technology which invalidates the pdf if any attempt is made to tamper with the document after it has been signed. This encryption provides tamper proofing of all signed PDF documents and signature certificates.

Legal Compliance

eSign Genie complies with the following legal regulations governing esignatures and esign laws:

• The Uniform Electronic Transactions Act (UETA) Regulations Compliance
• The Electronic Signatures in Global and National Commerce Act (ESIGN) Regulations Compliance
• Health Insurance Portability and Accountability Act (HIPAA) Compliance
• Financial Industry Regulatory Authority (FINRA) Compliance
• CFR Part 11 Compliant – Code of Federal Regulations that establishes the United States Food and Drug Administration (FDA) regulations
• PCI Compliance – eSign Genie’s PCI DSS 2.0 compliance certifies the safe and secure handling of the credit card holder information
• SSAE 16 – eSign Genie undergoes yearly audits across all aspects of its datacenters, and has sustained and surpassed all requirements
• EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework as set forth by the US Department of Commerce. eSign Genie adheres to the Privacy Shield Principles.
• eIDAS compliance levels and eSign Genie updates https://www.esigngenie.com/blog/eidas-levels-of-esignature-compliance/